COVID-19 UPDATE

Safety at PCRK Group Massage Envy Locations

Safety at PCRK Group Massage Envy Locations

Safety at PCRK Group Massage Envy Locations

To ensure the health and safety of our team members, members, guests, and the communities we serve, we continue to closely monitor direction from the CDC and each state that we operate in to understand and ensure we are meeting all required guidelines put in place for the sake of public safety as we all continue to navigate through the COVID-19 pandemic. In addition to these guidelines, Massage Envy leveraged a third-party scientific consulting firm, CTEH, to conduct a thorough analysis of our policies and protocols related to health, hygiene, and sanitation. Based on CDC recommendations, state guidelines, feedback from CTEH, and recommendations by health care experts, we have implemented the following safety protocols which will remain in place until further notice:

Team Members
  • We will continue to diligently sanitize surfaces and equipment according to CDC guidelines and Massage Envy standards.
  • All team members are required to complete a short health questionnaire and a non-contact temperature reading prior to the start of every shift.
  • All team members are required to wear face masks while in location
Booking & Scheduling
  • We conduct a short health questionnaire at the time of booking for all clients.
  • We are staggering and limiting appointment scheduling to avoid gatherings in the lobby.
Day of Service
  • We require all clients to wear a mask or face covering upon entering and throughout their session. We do our best to adjust the face cradle and client position to ensure your comfort. Please bring your preferred mask with you for your appointment.
    • For skincare services, consumers can remove masks, unless otherwise required by the state, during the service as Estheticians wear both face masks and face shields for their and your protection.
  • When you arrive for your appointment, please call or text and we will alert you when your service provider is ready so you can enter the location for check-in.
  • Upon your entrance into the location, we appreciate your assistance in allowing us to ask a few brief screening questions including a short health questionnaire and a non-contact temperature reading. Please note that in order to protect our community, we reserve the right to ask you to reschedule to a later date if we are concerned about your health.
We appreciate your understanding that for the foreseeable future we will need to operate a little differently but please know that the health and safety of everyone is our primary concern. We believe that by following these practices we are minimizing risk and allowing you to reclaim a normal part of your life which includes receiving massage, stretch, and skincare services at Massage Envy. Thank you for choosing to visit our Massage Envy locations for your massage, stretch, and skin care needs. May you and your loved ones continue to be safe.

Thank You,
Robert Fish
President & CEO PCRK Group I Massage Envy
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